Refund Policy

The Journal of Non-Communicable Diseases (JNCDs) maintains a transparent refund policy to ensure fairness and clarity for authors and subscribers. Refund requests for publication fees are considered only in cases of duplicate payments, technical errors, or withdrawal of a manuscript before the peer review process begins. Once a manuscript has entered peer review or has been accepted for publication, refunds are generally not issued. Subscription refunds are processed on a case-by-case basis, depending on the duration of access and the nature of the request. All refund requests must be submitted in writing, and approved refunds will be processed through the original payment method within a reasonable timeframe.